This Privacy Policy explains how Zipella collects, uses, and manages your personal information when you visit or make a purchase from our website.
By using our website, you agree to the terms outlined in this Privacy Policy.
1. Information We Collect
When you interact with our website, we may collect the following types of information:
a. Personal Information
- Full name
- Email address
- Shipping and billing address
- Phone number
b. Order Information
- Products ordered
- Order details and history
- Payment-related information (processed through third-party providers)
c. Technical Information
- IP address
- Browser type
- Device information
- Pages visited and interaction data
2. How We Use Your Information
We use the collected information for the following purposes:
- To process and fulfill orders
- To communicate with customers regarding orders or inquiries
- To provide customer support
- To improve website functionality and user experience
- To detect and prevent fraudulent or unauthorized activity
We only use personal data as necessary for business operations.
3. Sharing of Information
We may share your information with third parties only when required for operational purposes, including:
- Payment processors for transaction handling
- Shipping and logistics providers for order delivery
- Service providers that support website functionality
We do not sell, rent, or trade customer personal information.
4. Data Retention
We retain personal information only for as long as necessary to:
- Complete transactions
- Maintain business and legal records
- Resolve disputes
After this period, we take reasonable steps to delete or anonymize data.
5. Cookies and Tracking Technologies
Our website may use cookies and similar technologies to:
- Enhance browsing experience
- Store user preferences
- Analyze website traffic and usage
Customers can disable cookies through browser settings; however, some website features may not function properly.
6. Data Security
We use reasonable administrative and technical measures to protect your information.
These may include:
- Secure data handling practices
- Use of encrypted payment systems
- Limited access to personal data
However, no method of online transmission is completely secure.
7. Customer Rights
Depending on your location, you may have rights related to your personal data, including:
- Requesting access to your information
- Requesting correction of inaccurate data
- Requesting deletion of your data
Requests can be made through our contact details below.
8. Third-Party Links
Our website may contain links to third-party websites. We are not responsible for their privacy practices or content.
Customers are encouraged to review third-party privacy policies separately.
9. Children’s Privacy
Our website is not intended for individuals under the age of 13.
We do not knowingly collect personal information from children. If such data is identified, it will be removed.
10. International Users
If you access our website from outside the United States, your information may be transferred and processed in the United States.
By using our website, you consent to this transfer.
11. Updates to This Policy
We reserve the right to update this Privacy Policy at any time.
Changes will be posted on this page and will take effect immediately upon publication.
12. Contact Information
For any questions regarding this Privacy Policy, you can contact us:
Business Name: Zipella
Email: Support@zipella.shop
Business Hours: 09:00 AM – 05:00 PM (GMT-5)
Business Days: Monday to Friday
Address: 903 W Olive St, Garden City, Kansas 67846, United States
13. Consent
By using the Zipella website, you consent to the collection and use of your information as described in this Privacy Policy.
If you do not agree, you should discontinue use of the website.